Terms of Travel
Terms and Conditions
1. Contract formation
2. Goods and Services
3. Registration deadline
5. Payment conditions
6. You cannot take part in the trip
7. You start the trip, but you can not complete it
9. Liability with increased risk
10. Disclaimer of liability
11. Unused services
12. Duty to cooperate
13. Change of programme
14. Changes during the trip
15. Exclusion of claims and limitation
16. Legal venue and applicable right
The contract between you and alpavia lüthi+stähli
(hereafter: alpavia) comes into effect with the confirmation
of your written, telephone, personal or electronic (on-line)
registration / reservation. If the person booking registers
other travel participants, the original customer is
answerable for their/and the subsequent participants'
contract duty (in particular payment of the travel price)
as if it were their own obligation. These terms and
conditions are applicable to all travel participants.
As soon as your registration has come, it will be confirmed
from us in writing.
2. Goods and
You will find which services are included in the all-inclusive
price, in the program description in the prospectus
under: "Included in the price". Special wishes
are only a contract component if they have been confirmed
from alpavia in writing and unconditionally. Per person
1 piece of baggage is free. For each additional piece
of baggage 50 Swiss Francs will be charged.
Early registrations help us to avoid complications with
the reservation of hotels and transportation. Still
we try, within the scope of our possibilities, to accept
some single last-minute registrations. Last-minute reservations
within 5 days before departure are calculated with an
"express fee" of an additional 20 Swiss Francs.
Where it is not mentioned differently, the prices per
person are given in Swiss Francs for customers with
place of residence Switzerland and in Euro for customers
with place of residence in EU countries. The rate applies
to accommodation in a double room.
The prices in the reservation confirmation are binding.
Not included in the price:
Journey and return journey as well as journeys with
the public transportation or taxi which are not expressly
included in the travel program.
On receipt of the invoice a deposit of 300 Swiss Francs/185
Euro, per person is due. The balance is due at the latest
30 days before departure. If you book your trip less
than 30 days before departure, the whole invoice amount
is due for payment immediately.
The travel documents will be sent after
entire amount due has been received, as a rule 10 days
before travel begins. The travelling documentation is
personal, it may not be transferred to a third party.
6. You cannot
start your trip
Whoever cancels their participation in a trip after
a confirmed registration, must announce this in writing
to alpavia. A handling charge of 60 Swiss Francs/40
Euro per person and a maximum of CHF 120 Swiss Francs/80
Euro per order. In addition to the handling charges,
a cancellation fee amounting to a percentage of the
total amount will be applied:
30-15 days before begin of trip 30%
14-8 days before begin of trip 50%
7-1 days before begin of trip 90%
On the day of the trip or non-appearance 100%.
The day in which the statement arrives
from alpavia counts as date of change or date of cancellation;
on Saturdays, Sundays and holidays the next working
day will apply.
Substitute person: It is allowed if the organizational
possibilities permit it.
You are personally responsible for the payment of the
travel price and applicable fees.
7. You start
the trip but you cant complete it
If you break off your trip prematurely for some reason,
you have no claim to restitution of the travel price
or the unused services.
In urgent cases (e.g., own illness, accident, serious
illness or death of a closely related person) alpavia
will help you, as much as possible, in the organization
of the early return journey.
A sufficient accident insurance, liability insurance
and theft insurance are the responsibility of the participants.
The acquisition of cancellation insurance is urgently
recommended. This insurance can be purchased from alpavia.
Objects of value, jewellery, clocks, photo equipment,
money and credit cards in the car and in the baggage
are not insured by alpavia. Bicycle insurance is likewise
the responsibility of the participant.
with increased risk
Active holidays are often connected with increased risk.
alpavia is not responsible for accidents. alpavia expects
every participant to take on a considerable amount of
their own responsibility: On hiking tours stabile climbing
boots are highly recommended and a bike-helmet must
be worn on bicycle tours. You are expected to follow
We are not responsible for non-performance and faulty
performance of the contract in the following cases:
- Fault on your part before and during to the trip.
- For unforeseeable or unavoidable fault of a third
party who is not involved in the performance of services
as agreed upon in the contract.
- Act of a higher power or on an event which we could
not foresee or prevent in spite of all possible caution,
in particular natural disasters and official government
- Loss of personal effects, cash, objects of value,
bicycle, photo equipment, etc.
No claim to reimbursement exists for services which
the travel participants do not make use of during the
trip; like transport vouchers, inspections, meals, etc.
12. Duty to
The customer is obliged to actively and positively assist
in the event of programme disturbances or unforeseen
service changes, in order to avoid damages or to keep
them to a minimum.
alpavia expressly reserves the right to change prospectus
data before the reservation. Should this be the case,
alpavia will inform the travel participant before completion
of the contract and try to offer an alternative programme.
during the trip
We also reserve the right, in your interest, to change
the programmes or individually agreed services if unforeseen
circumstances require this and thereby no significant
program modification is caused or the character of the
trip is changed.
of claims and limitation
The customer must assert claims in writing to alpavia,
due to non-performance or non-contractual performance
by the travel management, within one month after by
contractually-arranged ending of the trip. Claims which
come to alpavia after this period can not be accepted,
unless the customer can prove that he has been blamelessly
prevented in the observance of the deadline.
venue and applicable right
Swiss laws are exclusively applicable in the relation
between you and alpavia.
Spiez is the legal venue, subject to constraining legal
Spiez, 10. January 2007
alpavia lüthi + stähli
+41 33 650 16 02
Terms and Conditions